Shipping policy

ORDER PROCESSING: Please allow 3-5 business days to process your order. Expect an email within 3-5 business days to let you know your order is on the way! 

SHIPPING FEES:  Shipping  charges for your order will be calculated  and displayed at checkout. 

DELIVERY TIMES:  Orders are generally shipped within 3-5 business days using available shipping carriers, delays may be caused by weather or seasonal demand.  We do not ship outside of the United States at this  time. 

REFUNDS, RETURNS AND EXCHANGES  We accept returns up to 30 days after delivery, if the item is unused and in its original  condition, and we will refund the full order amount minus the shipping costs for the return.  

In the event that your order arrives damaged in any way, please email us as soon as possible at craftedhats@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory  solution.  

If you have any further questions, please don't hesitate to contact us at craftedhats@email.com.