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Frequently Asked Questions
We offer bulk discounts on orders with quantities over 12 of the same item and design, with additional tiers of discounts starting at quantities of 25, 50, and 100+. Drop us a line with your budget and we'll make something work!
If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund. Please ensure the item is unused and in its original packaging.
We use eco-friendly and animal safe leatherette materials for our patches. Not only is this material safe to wear and manufacture, it provides all of the qualities and long-lasting properties of real leather. In addition, this allows us to expand our color selection and enhancements such as adding foil for extra flash! Trust us when we say that your custom patch hat will definitely stand up above the rest!
We are located in the Midwest, but operate mostly online for convenience of everyone. We will post updates if will be setting a pop-up shop near you, so subscribe to our email list and get the most up to date location and dates!
From our product pages, select your hat style and color. Then in the upload file field, click and upload your custom image. Our talented graphic artisans will then review and re-work the design to fit within the patch dimensions. You will receive a digital proof for approval before we begin production.
While we may charge an additional artwork fees if the image you submitted requires extensive rework, we usually waive this for our customers. We offer free consultation and review, with no-risk to you. You only pay when you're satisfied with the final design and digital proof.